42 March 26, 2010

Buyer’s Contentment

I bought a Dyson DC17 Animal a few years ago after asking for recommendations here on the blog. Recently Dyson contacted me to ask if I was interested in attending their first ever Domestic Engineers event. I’ve been really happy with my vacuum and I thought it would be fun to visit the U.S. headquarters (right here in Chicago), so I decided to go.

Their offices were just as I imagined they would be; very open and lofty with an industrial vibe. The other bloggers in attendance and I geeked out, learning about the science behind Dyson’s motors. We also had fun mocking up inventions out of cardboard, following their method of brainstorming (it was just like being back in my architectural model making class). Afterward, we all had afternoon tea at The Drake which was really lovely.

A funny thing happened that day. As we learned about the company and the thought and innovation behind their products, I had the opposite of buyer’s remorse. Buyer’s contentment? You all always steer me in the right direction when I ask for your opinions, so thanks. Thanks also to the people at Dyson, who have provided me with a handheld DC31 Animal (it is awesome), along with a toy vacuum for Eleanor and an Air Multiplier (their bladeless fan) that is on its way soon. You guys have helped me keep my home a little nicer.

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42 Comments

  • Reply
    Sarah @ Dream In Domestic
    March 26, 2010 at 11:04 am

    I love Dysons! My parents also have one of the purple Animal vacuums and it is amazing. It picks up like no other and also cleans out so easily. I can’t wait to buy one of my own. They are completely worth the money.

  • Reply
    lauren
    March 26, 2010 at 11:10 am

    i have a dc25 dyson ball, and i absolutely LOVE it! the best $400+ dollars i have ever spent! i’m glad you are happy with your dyson products, and that the company was so impressive :)

  • Reply
    Jean
    March 26, 2010 at 12:33 pm

    Wow! I want to be Dyson’s new best friend. What a cool experience for you (and frankly, is afternoon tea at The Drake not completely divine?!).

  • Reply
    jane
    March 26, 2010 at 1:07 pm

    Oh,let us know how you like the fan—I saw it for the first time the other day. I love fans because we don’t have very good cross-ventilation in our house otherwise. I am searching for a quieter one than I have, but when our windows are cracked at night I do need a little of the fan’s white noise to help cancel out the street sounds. I’m wondering if the bladeless fan will be completely silent?

    • Reply
      Making it Lovely
      March 28, 2010 at 9:39 pm

      The fan wasn’t completely silent, but it was much quieter than a traditional fan. The cool thing was that it operated on a dimmer switch, so you can control the speed to your liking (rather than just low, medium, and high).

  • Reply
    Live a Colorful Life
    March 26, 2010 at 2:00 pm

    I love my Dyson as well. And am very interested in the fan.

  • Reply
    Debbie
    March 26, 2010 at 2:08 pm

    I LOVE my Dyson animal and love their customer service even more! I had a couple of issues which they handled really well. I highly recommend buying a Dyson.

  • Reply
    Desiree Fawn
    March 26, 2010 at 2:12 pm

    So cool — we have a little Dyson handheld, got it for hubs for xmas and we love it!!

  • Reply
    Ami
    March 26, 2010 at 2:53 pm

    I love my animal. I have had it since 2003. The only issue I had with it was a cracked hose last year. It was still under some kind of warranty through Best Buy. So they shipped it off and it came back all perfect again.

    Sounds like you had a great day. It’s always great to find out that your favorite products are made by nice/cool people.

    PS I want a Dyson toy vacuum!

  • Reply
    Anne
    March 26, 2010 at 2:55 pm

    That’s so cool. The Air Multiplier is amazing. It’s like their engineers were able to completely forget every fan they’d ever seen and start from scratch without any preconceived notions.

    Inspirational.

    Did I just say that about a fan?!

    • Reply
      Making it Lovely
      March 28, 2010 at 9:41 pm

      That’s exactly what they did! They talked about their invention process. They don’t start out by thinking “how can we improve a fan”, they think “how can we better control air flow to cool someone off”. And the whole thing came out of another project that they were working on when they realized that it would make a good fan.

  • Reply
    Brittney
    March 26, 2010 at 2:59 pm

    So lucky!! I LOVE my Dyson.

  • Reply
    Trishna
    March 26, 2010 at 3:19 pm

    You’re soooo lucky. I am saving up little by little for a Dyson, since I am still a student and all. But when I finally get one, it will a dream come true.

  • Reply
    priscilla
    March 26, 2010 at 3:52 pm

    I’ve seen that fan. It is awesome.

  • Reply
    Nicole B.
    March 26, 2010 at 4:25 pm

    Oooh! Fun! I also have the DC17 Animal and it was probably the best investment ever. I have two small boys and I usually have to use it at least twice a day.

    The only thing? I wish that kid vacuums actually picked some stuff up! Put my two year old to work! ;) Only (half) joking!

  • Reply
    julie
    March 26, 2010 at 5:01 pm

    I LOVE my Dyson – I’ve had it for over 5 years and is still going strong. We don’t call ours ‘Animals’ here in Australia but I’m sure they are the same thing just different names – mine is a DC08. How exciting to be given Dyson goodness!

  • Reply
    sharon
    March 26, 2010 at 5:40 pm

    oh yes dyson has given me huge buyers contentment over the years – i am so grateful to them… seriously!

  • Reply
    CitricSugar
    March 26, 2010 at 6:13 pm

    I couldn’t love mine more! (I’ve also converted several members of my family who thought that they were “expensive”. Worth every single penny!!)

    • Reply
      Making it Lovely
      March 28, 2010 at 9:43 pm

      Me too. My dad was looking for a vacuum last year and I told him to get the Dyson Animal (they have a LOT of pets). Well, he didn’t… he bought some cheap vacuum at a warehouse liquidation type of sale.

      Then one month later he bought a Dyson. ;)

  • Reply
    Gimlet Eye
    March 26, 2010 at 6:19 pm

    You are not alone! I called my Dyson a game changer in my life in a recent blog post. If you have pets, they are an essential. Definitely a product that is worth every dime of the heavier price tag!

  • Reply
    Jenni
    March 26, 2010 at 8:02 pm

    my heart melted a little at the thought of them sending a toy vacuum for Eleanor.

  • Reply
    tiny twig
    March 26, 2010 at 8:30 pm

    i LOVE, LOVE, LOVE my dyson.

  • Reply
    Amanda
    March 26, 2010 at 11:05 pm

    We’ve owned our Animal for just over 4 years now and we couldn’t be happier with it. I may have to check out that air multiplier!

  • Reply
    Melanie
    March 26, 2010 at 11:33 pm

    How fun! What a joy to be able to do something like this :)

  • Reply
    Alana
    March 27, 2010 at 12:06 am

    I have been lusting after the air multiplier. Oh I hope it is as wonderful as it seems.

  • Reply
    Anne
    March 27, 2010 at 7:30 am

    I’ve had the Animal for a number of years, too and I love it. It holds a lot of dirt and I love not having to buy extinct filters/bags/etc. The other great thing is that the hand tool hose reaches the whole length of a set of stairs. I have recommended it to many friends.

  • Reply
    DawnMarie
    March 27, 2010 at 9:05 am

    What a nice experience. Since Dyson was recommended from your readers there is clearly a following and loyalty there. They should do a give away to one of your readers. As a thank you from both you and them for the loyalty. And maybe a little somethin’ somethin’ for the genius who suggested the give away ;)

  • Reply
    Adventures In Babywearing
    March 27, 2010 at 9:55 am

    I’m feeling the same way! Definitely proud of my choice to own a Dyson before even meeting with the company as a blogger. And I found so much of their business model and mission to be applicable to life, not just creating a useful product.

    It was wonderful meeting you, too.

    Steph

  • Reply
    lori
    March 27, 2010 at 11:58 am

    My nephew has a toy Dyson, and he LOVES it. My brother can’t wait until his kid is old enough to really do the housework. :)

  • Reply
    Katie Stephenson
    March 27, 2010 at 3:09 pm

    I have the same one and I was so so happy with their warranty. I noticed it wasn’t working as well as when I purchased it and I took it in to sears where I purchased it to find out it had a 13 year warranty. They sent it off and repaired it and charged me nothing. I’m always so skeptical of warranties so it was such a nice surprise.

  • Reply
    Helen
    March 27, 2010 at 3:36 pm

    I love my Dyson, but it’s not designed with women in mind (because, let’s be honest…women vacuum more). I find it works amazingly on pet hair, but it is a total pain-in-the-ass to lug around because it just simply isn’t made to be dragged along as you vacuum. Definitely designed by men!

  • Reply
    ClistyB
    March 27, 2010 at 5:33 pm

    Does the handheld hold a decent charge???

    • Reply
      Making it Lovely
      March 28, 2010 at 9:46 pm

      It’s been pretty good. I’ve only had to recharge once so far, and I’ve been using it a lot.

  • Reply
    b.a.
    March 27, 2010 at 9:19 pm

    vacuum, shmacuum.
    can we talk about how much we love your red hair?!
    love. love. love.
    red is perfect for a pink girl like yourself!
    (since pink hair is, well… not.)

  • Reply
    Tarsila Krüse
    March 28, 2010 at 2:42 pm

    Just because I am a huge fan and I think you deserve it cuz your blog is so inspirational I nominated you to the Beautiful Blogger Awards.

    http://yescute.blogspot.com/2010/03/beautiful-blogger-award.html

    XoXo Tarsila

  • Reply
    thiliblooms
    March 29, 2010 at 6:55 am

    I love Dyson.. it makes my life so easy :) I have the yellow one though.. but it`s awesome! The only thing is, I know they have lots of engineers and smart people working there and I was wondering if they could make a cordless one.. It`d be heaven!!! Have a wonderful day :)

  • Reply
    Claire
    March 29, 2010 at 8:52 am

    The Dyson makes vacuuming fun! It is one of the best birthday gifts I have even gotten from my husband!!!!!!! What a great field trip!

  • Reply
    Becca
    March 30, 2010 at 9:44 am

    Yay! So pleased to read this as we have put one on our wedding list! I’m an accountant in the UK and did some work on Dyson’s charity a few years back. They are such a positive brand to work with :)

  • Reply
    Rachel
    March 30, 2010 at 9:48 am

    I feel secretly weird every time I vacuum and I think adoring thoughts of Richard Dyson. Seriously. Every time I vacuum, I thank God for him. :)

  • Reply
    Rowena
    March 31, 2010 at 12:34 am

    I feel a little jealous that everyone’s Dyson works so well. Mine is under 4 years old and the tube that is used for all the attachments doesn’t suck up stuff anymore, so I have to sweep stuff out of the corner and then run the vacuum over it. The main part still works, so I don’t want to get a new vacuum yet.

  • Reply
    Erika Edith
    March 31, 2010 at 1:30 pm

    I will buy any cleaning product you recommend – your house always looks immaculately clean in your blog! I don’t know how you do it. I want to go out and get a new vacuum immediately :)

  • Reply
    joolz
    July 24, 2010 at 9:02 pm

    @rowena – you should get that looked into. i’ve got a six year old dyson (just the basic yellow one), and it still works great, and for five+ years it was vacuuming an 1800 sq ft house 3x/week.

    nicole? i wanted to pick your brain about the air multiplier. my hubs and i just ordered one (for free! well, we’ll pay income taxes on its value. dh redeemed his “cisco rewards points” on it) and i was just wanting to know if you’re still stoked to use it. :)

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